Refund / Cancellation Policy
Our Refund & Cancellation Policy outlines the terms for course purchases and access on Zoro. Please review it carefully to understand eligibility, limitations, and support options.
Last updated on March, 29, 2026
No Refund Policy
We offer a limited refund option after purchase under the following conditions:
Refund requests must be made within 7 days of purchase
The request should be sent via your registered email ID
Refunds are applicable only if a valid reason is provided
Once approved, refunds will be processed within 5–10 business days to the original payment method.
Cancellation Policy
You can request cancellation after enrollment within the allowed refund period
Once the refund window expires, cancellations will not be eligible for a refund
Access to the course will be revoked after successful cancellation
Non-Eligible Cases
Refunds may not be granted in the following cases:
Request made after the refund period
Misuse of content or violation of terms
Partial completion or extended usage of course content
Change of mind without valid reason
Payments & Pricing
All prices are listed in Indian Rupees (₹) unless stated otherwise.
We reserve the right to change pricing or offers at any time without prior notice.
Any limited-time bonuses or offers are subject to availability.
Duplicate Payments
In case of accidental duplicate transactions:
The extra amount will be reviewed and refunded after verification.
Please contact us within 7 days of the transaction with payment proof.
Technical Issues
If you face any technical problems accessing the course:
Our support team will assist you promptly
If unresolved, you may be eligible for a refund after review
Exceptions (If Applicable)
Refunds may be considered only in rare cases such as:
Failed transactions where payment was deducted but access was not provided
System errors on our end
All such requests will be reviewed on a case-by-case basis.
Processing Time
Approved refunds will be processed within 5–10 working days, depending on your payment provider.
Contact us
If you have any questions or concerns about our Terms and Conditions or any other information, please contact us at dlifeway67@gmail.com
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